For players 21 and over

Play responsibly at dbd99

Keep the fun from becoming a burden — use our safety tools, limit-setting features, and support services to keep your online betting experience safe and enjoyable.

Important warning: Gambling is a form of entertainment. However, it can become addictive. If you feel that gambling is getting out of your control, please contact our support team immediately.

For dbd99, responsible gambling is not a formality — it is our core commitment. We believe that online betting and casino gaming is truly enjoyable only when experienced in a fully voluntary, mindful, and controlled manner. Your financial wellbeing, peace of mind, and family life always come first — they matter far more than betting.

On this page you will find all of dbd99's tools and guidelines for responsible gambling — from deposit limits to self-exclusion. Our goal is to keep every player informed and safe.

Our safety tools

Deposit Limit

Set how much you can deposit per day, per week, or per month yourself. Once a limit is set it takes effect immediately, and you must wait 24 hours before increasing it.

Time-Out Feature

Put your account on a temporary break for a set period — from 24 hours to 6 weeks. During a time-out you cannot log in or place any bets.

Self-Exclusion

Choose self-exclusion for a long-term break. Options range from 6 months to a permanent ban. During this period your account will be completely inactive.

Session Time Limit

Set a limit on how long you play in one sitting. Once the time is up, an automatic alert will appear and your session will end automatically.

Betting History Review

View a complete record of all your deposits, withdrawals, and bets at any time. Analyse your spending patterns and take action if needed.

24/7 Support

For any concerns, our Bangla-speaking support team is available around the clock via live chat. Your concerns will be handled with full confidentiality.

21+

dbd99 is for players aged 21 and over only.
Registration and betting by minors is strictly prohibited.

Transaction limits and methods

Financial control is an important part of responsible gambling. At dbd99, the minimum deposit is ৳500 and the minimum withdrawal is ৳800. These limits help protect you from sudden large losses.

Withdrawals are generally processed within 10–45 minutes. Fast payments mean your winnings are never held up and you can manage your budget clearly.

Payment Methods Minimum Deposit Minimum withdrawal Withdrawal time
bKash ৳500 ৳800 10–45 minutes
Nagad ৳500 ৳800 10–45 minutes
Rocket ৳500 ৳800 10–45 minutes
Upay ৳500 ৳800 10–45 minutes
Bank Transfer ৳500 ৳800 10–45 minutes

Budget planning tips:

  • Never bet beyond the budget set aside for entertainment
  • Decide in advance the maximum amount you are willing to lose per session
  • Never bet with borrowed money or funds reserved for emergencies
  • Withdraw your winnings rather than placing them back into bets
  • Review your monthly betting expenditure and lower your limits if needed
  • Do not treat betting as a source of income

How to use the safety tools

01

Log in to your account

Log in to your dbd99 account and go to Profile Settings.

02

Go to the "Security" section

Open the "Responsible Gambling" or "Security" section in your account settings.

03

Select your preferred limits

Choose what you need — deposit limit, session time, time-out, or self-exclusion.

04

Confirm and save

Once you confirm a limit it takes effect immediately. Contact live chat if you need assistance.

Warning signs of problem gambling

If you notice any of the following signs in yourself, it may be time to seek professional help:

  • You are betting beyond your budget
  • You are placing more bets to try to recover losses
  • You are hiding your betting from family or friends
  • Betting is affecting your sleep, work, or relationships
  • You keep failing to stop betting
  • You feel excitement or relief when placing bets
  • You are betting with emergency funds or borrowed money
  • You feel restless or irritable when you cannot bet

Assess yourself

Ask yourself honestly — if most of your answers are "yes", please seek help:

1 Have I ever spent more than my set budget?
2 Do I hide my betting from my family?
3 Do I bet more to try to recover my losses?
4 Is betting causing problems in my daily life?
5 Do I feel uncomfortable when I go without betting?

If two or more of your answers are "yes", please contact us via live chat or email [email protected].

Protection of minors

dbd99 strictly prohibits registration and betting by anyone under the age of 21. Age is verified at the time of registration and we reserve the right to verify identity at any time.

If there are children or teenagers in your household and you are concerned, use parental control software on your device. Keep password protection enabled on your browser and never share your account details with anyone.

If you suspect that a minor is using your account, notify us immediately at [email protected].

For parents

Keep parental controls enabled on your device, review your browser history, and have open conversations with your children about the risks of online betting. If you have any suspicions, let us know straight away.

Contact us for help

We are always here for you

Our support team is always ready to help with any questions, concerns, or requests related to responsible gambling. Your identity and all communications will be kept completely confidential.

24/7 Live Chat (in Bangla)
Log in to the site and start a live chat at any time — available around the clock
Email support
[email protected]
Response time
Instant via live chat; email queries are answered as quickly as possible
Confidentiality guaranteed
All your communications are kept completely private and secure

Responsible gambling FAQ

Responsible gambling means enjoying betting or casino games mindfully and within your means. It includes sticking to a set budget, managing your time, and treating gambling as entertainment, not a source of income. dbd99 provides various tools for this purpose.

Log in to your dbd99 account, then go to Profile Settings and find the "Responsible Gambling" or "Security" section. From there you can set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately, but increasing it requires a 24-hour waiting period. Contact live chat if you need assistance.

Self-exclusion is a voluntary decision to completely deactivate your account for a set period. Options range from 6 months to a permanent ban. To apply, email [email protected] or submit a request via live chat. No promotional or marketing emails will be sent during a self-exclusion period.

A time-out is a short-term break — typically 24 hours to 6 weeks. It is suitable for a brief pause. Self-exclusion, on the other hand, is long-term — 6 months or more. During self-exclusion, reactivating your account is not straightforward and a mandatory waiting period applies. Choose the option that best suits your situation.

After logging in, go to the "Transaction History" or "Betting History" section in your account dashboard to find a full record of all deposits, withdrawals, and bets. You can use this information to analyse your spending patterns and adjust your limits if needed.

A safe entertainment budget is an amount whose loss would have no impact on your daily life, your family's needs, or your financial security. Set aside a small portion of your monthly income as entertainment spending and never go beyond it. Remember — there is always a chance of losing on every bet.

To permanently close your account, email [email protected] or submit a request via live chat. Make sure to withdraw any remaining balance before closing. Our team will process your request as quickly as possible and send you a confirmation.

Enjoy safely

Browse our games section or visit the FAQ for more information.
If you have any questions, talk to our support team.

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